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PRAX310:
Dr.
Thomas Gordon's Leader Effectiveness
Training
Course Description:
- Build your personal effectiveness in coaching and
managing conflict through practice, insights, and tools
to coach, communicate effectively and manage conflict
while building healthy relationships. Participants
explore ways to communicate; address conflict with
peers, managers and direct reports; and coach
performance behaviors.
Who Should Attend:
- Leaders of people and projects at all levels of the
organization.
- Team members preparing for leadership roles.
What You Will Achieve:
- New tools to improve performance, further personal
growth, and build healthy relationships between
individuals and teams.
What You Will Learn:
- How to communicate effectively and in a direct,
non-blameful way
- How to identify and constructively confront
another’s unacceptable behavior
- How to deliver feedback that reinforces or redirects
performance
- How to employ listening skills in ways that build
relationships, foster communication and gain a more
complete understanding of the issue
- How to employ conflict resolution skills in ways
that lead to “win / no-lose” outcomes
- How to employ mediation skills in ways that enable
others to mutually resolve conflict
What Past Participants are Saying:
- “A great workshop to help us, collectively, learn
how to talk to each other in more constructive ways”
- "The workshop provided specific tools that could be
used in situations at work and home”
- “I feel well prepared to handle most conversations
and situations of today without feeling too worked up or
stressed out because of them”
Instructor: Tony Wickham
Tony
Wickham has spent 30 years serving in consumer and
business-to-business companies in individual contributor and
leadership positions in engineering, manufacturing and HR.
His focus is in helping organizations assess result gaps and
develop and implement practical and actionable solutions.
Skills in Organizational, Team, and Human Performance enable
him to work with customers to identify the real needs to be
solved and to implement plans that sustain results.
Gifted in Change Management, his approach to solutions
incorporates effective change principles that bring people
effectively through the change process to the point of
owning the solution. He is experienced in Organization
Change Management and has enabled effective business related
system conversions through change management approaches
enabling business process redesign alignment with
organization and job level changes. He has effectively
utilized the Conference Model process for large group
engagements to complete 3 manufacturing site redesigns
incorporating business process, organization, team and job
level transformation changes that drove extraordinary,
sustainable results.
Tony’s extensive experience and capabilities covers strategy
development, organization effectiveness, team effectiveness,
change management, business process design,
performance-based learning solutions, and leadership
development and coaching. He is a graduate of Southern
Illinois University with an undergraduate degree in
Engineering.
Registered Education Provider:

Praxilient, Inc. 5601 Grande Market Drive, Suite C
Appleton
WI 54913
Phone (920) 257-2080 Fax (920) 257-2083
Contact Us
Register Here
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